Austrian Service Provider Evolves Digital Offerings with Oracle

Service providers in the media industry must boost revenue while also developing new digital offerings to meet changing customer demands. As ORS Group evolved from a network operator to a digital content gateway, it needed to enable the delivery of modern TV and radio solutions via terrestrial, satellite, cable and IP networks. Leveraging the Oracle Digital Experience for Communications platform, ORS Group will be able to get products to market faster, increase operational agility, and lower the cost of customer service for providers delivering digital content.

“As we support the continued market and technology innovations in the distribution of digital content, ORS needs both flexible technology and trusted partners who can help us navigate the waves of change,” said Michael Wagenhofer, chief executive officer, ORS. “The Oracle Digital Experience for Communications platform provides us a complete, agile solution to support our core business, enabling flexibility, rapid product introduction and fast solution configuration as we continue our digital transformation.”

The Oracle Digital Experience for Communications platform, featuring Oracle Communications Billing and Revenue Management, provides an enterprise-grade subscription management engine for digital, media and 5G services. The platform has been proven to scale in real-time across even the most challenging industries and business models, spanning both B2B and B2C. Coupled with Oracle Service Cloud, another key element of the platform, ORS will be able to help its users better serve and understand their customers and quickly deliver the right answers to their questions through their preferred service channels.

As the Oracle solution is delivered via the Oracle Cloud and managed by Oracle Communications Consulting, ORS will be able to free up valuable IT resources and benefit from comprehensive ongoing updates that are provided standard in this cloud solution.

“As enterprises and service providers shift to match market demands and reinvent themselves as digital service providers, they’re seeking deeper insight about their customers and means to engage them via new digital channels,” said Doug Suriano, senior vice president and general manager of Oracle Communications. “To achieve this, focused media service providers, such as ORS and the biggest providers alike need to engage the market in a truly ‘digital’ manner through simplification of process, organization and systems that then enable automation for scale and efficiency.”

Gaming Solutions Provider Doubles-Down on Oracle

Betinvest LTD, an international gaming solutions provider, has bet on Oracle to monetize its innovative i-gaming digital services. With the ability to handle high transaction volumes common in the gaming industry, Oracle Monetization Cloud will enable Betinvest to offer partners a single, agile system for handling their complex business needs while helping ensure compliance with international financial system standards.

Betinvest provides a software platform that enables betting on more than 80 sports around the world. With 20 years of industry experience, the award-winning solution is developed and supported by hundreds of IT specialists, trading analysts and statisticians. Innovating in high-growth areas such as eSports, virtual gaming, mobile gaming and data feeds, Betinvest requires its technology tools to easily scale so the business can quickly launch new services using a variety of data formats. Operating with the promise of no downtime, the company delivers real-time data and accurate statistics to clients across Europe, North America, Asia and Africa.

“As the first client in the gaming industry to use Oracle Monetization Cloud we can provide our global partners with the tools to manage their digital wallet balances in real time and understand all the financial aspects of their high-volume business activities,” said Olena Kopeikina, Chief Financial Officer of Betinvest LTD. “We are integrating Oracle Monetization Cloud into one of our clients’ platforms, which will give them a new, flexible billing system, revenue management capabilities and the ability to manage their players using a single tool. In addition, using a billing system like this will make our partner companies more transparent in dealing with banks and investors.”

Oracle Monetization Cloud provides Betinvest partners with a single system to manage player information, currency balances and digital wallets, tracking all transactions and financial activity. This comprehensive and unified view of each player enables Betinvest to deliver personalized support for partners on technical, risk management and trading matters.

“As businesses innovate into the growing digital services arena, they require powerful monetization capabilities to handle high volume, real-time, complex transactions and integrate with third party solutions,” said Doug Suriano, senior vice president and general manager of Oracle Communications. “The gaming industry is one of many facing these challenges today. Betinvest and Oracle Monetization Cloud make a winning combination, and Betinvest can now deliver these flexible capabilities to its partners and players.”